Reliable Technical Service
Enhance Experience for Customers
7x24h Response
We provide in-time response support to our customers
600+ Engineers
Well-trained technical experts to serve you online
20+ Oversea Offices
Comprehensive global service network to provide better local services
Our Service Team offers a variety of services to satisfy our customers' requirements, including product training, installation introduction, after-sales service, etc. Kstar's highly-trained expert team provides the most comprehensive range of on-site UPS, modular data center, solar, or ESS services to help ensure your power system operates at its best.
Warranty Service
Online Support
We provides 7*24 hours free remote technical or after-sales support, including e-mail, online meeting and SMS communication for your projects. What's more, we have onsite service and spare parts service if you needed. Please e-mail our technical manager if you have any questions or need any help.
| Department | Name | Tel. | |
| Data Center Technical Support | Joe | +86-755-21389008 Ext 8833 | service_datacenter@kstar.com |
| Solar Inverter Technical Support | Dillon | +86-755-21389008 Ext 8729 | service_solarinverter@kstar.com |
Overseas service concept:
Customer Focused, Quality Oriented
Overseas service team introduction:
If you need spare parts, please email us and we will send them to you within 15 days.
