Reliable Technical Service
Enhance Experience for Customers
7x24h Response
We provide in-time response support to our customers
600+ Engineers
Well-trained technical experts to serve you online
20+ Oversea Offices
Comprehensive global service network to provide better local services
Our Service Team offers a variety of services to satisfy our customers' requirements, including product training, installation introduction, after-sales service, etc. Kstar's highly-trained expert team provides the most comprehensive range of on-site UPS, modular data center, solar, or ESS services to help ensure your power system operates at its best.
Warranty Service
Online Support
We provide free 24/7 remote technical and after-sales support for your projects, by e-mail, online meeting and SMS. We also offer on-site service and a spare parts service when you need it. If you have any questions or need help, please e-mail our technical support team:
Data Center Technical Support: service_datacenter@kstar.com
Solar Inverter Technical Support: service_solarinverter@kstar.com
Overseas service concept:
Customer Focused, Quality Oriented
Overseas service team introduction:
If you need spare parts, please email us and we will send them to you within 15 days.
